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Unable to log in to website

Posted: Thu Feb 14, 2013 3:32 pm
by Nyx
Hi, I was recently approved to play on ALFA, however as far as I can tell I was not given a password in order to log in to the website. When I request a password through the 'forgotten password' link, the link sent to me by e-mail simply sends me to the same "Access Denied" page.

Apologies if I have missed something obvious but any advise would be appreciated.

Re: Unable to log in to website

Posted: Sat Feb 16, 2013 10:32 pm
by Nyx
Judging by the lack of response no one has any suggestions - is there anyone I could contact directly in order to resolve the issue?

Re: Unable to log in to website

Posted: Sat Feb 16, 2013 11:03 pm
by dergon darkhelm
Sorry I missed this post, Nyx.

Hi there!

I am not a tech guy at all but can try to troubleshoot.

So you have a password to log in to the website? When you are logged in to the website can you view this page?:

http://www.alandfaraway.org/servers

It has the password to log on to the servers.

If no, then I'll keep working with you! :)

Re: Unable to log in to website

Posted: Sun Feb 17, 2013 12:54 am
by Nyx
No, I don't have a password and the 'Request new password' option doesn't work for me as it just sends me to an "Access Denied" page.

I can't log in to the website so I can't view that page. :)

Re: Unable to log in to website

Posted: Sun Feb 17, 2013 1:59 am
by maxcell
Nyx, you would contact Hialmar and he can check out/fix your stuff.

Re: Unable to log in to website

Posted: Sun Feb 17, 2013 1:16 pm
by dergon darkhelm
Agree -

This sounds like a Hialmar thing.


Send him a PM and he'll get you set up.

Sorry for the delay..... hope to see you in game soon, Nyx! :)

Re: Unable to log in to website

Posted: Sun Feb 17, 2013 3:27 pm
by kid
If you cant send a PM... (cause you dont have a passward or somesuch) try #alfa-players on IRC.

Re: Unable to log in to website

Posted: Sun Feb 17, 2013 6:40 pm
by Hialmar
If you can connect to the forums then you can use the same login and password to connect to the website.

If it doesn't work send me a PM and I'll reser your password and send it to you through PM.

Re: Unable to log in to website

Posted: Wed Feb 20, 2013 6:37 pm
by Nyx
Yeah I've tried that and it hasn't worked, PM sent. Thanks to everyone for the assistance. :)

Re: Unable to log in to website

Posted: Thu Feb 21, 2013 8:59 am
by MaskedIllusion
No idea how to fix any of this. But good luck, hope you got it worked out.