We really should get on top of this DM Cleint issue. My suggestion is to remove all custom portraits....not sure if it will fix it, but it seems like the more we've added, the worse it gets for the DM Client.
Once it's solved, re-add them.
Remove custom portraits?
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Grand Fromage
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Has anyone come across any relevant posts on the NWN2 forums about this? I spent some time searching through unarchived forum posts over the past 6 months and posts in the PW admin round table guild, but came up empty handed. Perhaps it doesn't affect enough people (unlike SP issues).
Also, does anyone know of any other PWs that have experienced this issue? I'd like to report this if we can confirm it happens elsewhere. Otherwise, it's got to be something we're doing, in which case may need to look at area sizes/content and/or pull back customizations until we get to the source of the problem, starting with having everyone purge their override folders.
Let's see if we can narrow things down as far as possible and rule out area size/contents. Can we setup a test module on the TSM host without ACR and static content, just empty areas of various sizes (32x32, 24x24, 20x20, 16x16, etc) and get 10+ players and 2+ DMs to login? Any volunteers? Any suggestions? I'm particularly interested in finding out if DM's experience the same slowness as player numbers increase (without any custom content introduced). If so, which factors affect it most: area size, number of players logged in, number of players in an area, number of players in party, 3d portraits, 2d portraits, etc.
Also, does anyone know of any other PWs that have experienced this issue? I'd like to report this if we can confirm it happens elsewhere. Otherwise, it's got to be something we're doing, in which case may need to look at area sizes/content and/or pull back customizations until we get to the source of the problem, starting with having everyone purge their override folders.
Let's see if we can narrow things down as far as possible and rule out area size/contents. Can we setup a test module on the TSM host without ACR and static content, just empty areas of various sizes (32x32, 24x24, 20x20, 16x16, etc) and get 10+ players and 2+ DMs to login? Any volunteers? Any suggestions? I'm particularly interested in finding out if DM's experience the same slowness as player numbers increase (without any custom content introduced). If so, which factors affect it most: area size, number of players logged in, number of players in an area, number of players in party, 3d portraits, 2d portraits, etc.
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AcadiusLost
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I'm not sure what is being recommended in terms of "removing" custom portraits. Unless we somehow roll our server back to patch 1.11, anyone who wants to select a custom 2D portrait will still be able to- there is no serverside control for this.
I can pull the portrait pack from the worldgate host, but all that will do is ensure that new members who have never had portraits from elsewhere, and who haven't added any of their own, won't have any to choose from. Worldgate isn't going to remove portraits from client machines.
It's possible we could selectively roll back and override the character sheet XML to one before portrait swapping was available, but that would only mean those players who had a custom portrait before the change, wouldn't be able to switch back to default.
We've also got at least a few players who are quite convinced that being partied with PCs using 3D portraits causes them extreme lag- I tend to think that wouldn't be the case if everyone was on 3D portraits, but we don't know that for sure.
Having 3D portraits only as an "interim rule", with players keeping each other informed about it (since they can see, generally speaking, if someone has a custom portrait, unless we tell them to wipe their portrait folder), would seem to be a reasonable solution for now. Last night I had no failures to load or join after getting all the players to revert to 3D portraits, despite 20+ logins and ATs into PC-crowded areas, with between 12 and 15 players on. If we have more on tonight, I will try a more systematic set of tests, to see if there is a threshold number of custom portraits that disables logins.
I can pull the portrait pack from the worldgate host, but all that will do is ensure that new members who have never had portraits from elsewhere, and who haven't added any of their own, won't have any to choose from. Worldgate isn't going to remove portraits from client machines.
It's possible we could selectively roll back and override the character sheet XML to one before portrait swapping was available, but that would only mean those players who had a custom portrait before the change, wouldn't be able to switch back to default.
We've also got at least a few players who are quite convinced that being partied with PCs using 3D portraits causes them extreme lag- I tend to think that wouldn't be the case if everyone was on 3D portraits, but we don't know that for sure.
Having 3D portraits only as an "interim rule", with players keeping each other informed about it (since they can see, generally speaking, if someone has a custom portrait, unless we tell them to wipe their portrait folder), would seem to be a reasonable solution for now. Last night I had no failures to load or join after getting all the players to revert to 3D portraits, despite 20+ logins and ATs into PC-crowded areas, with between 12 and 15 players on. If we have more on tonight, I will try a more systematic set of tests, to see if there is a threshold number of custom portraits that disables logins.